Frequently Read Articles
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- AccountQuestions about listing items, optimising, and maintaining your Fat Llama account.
- RentalsQuestions about booking and returning the items you want.
- Owner GuaranteeImportant information about the Fat Llama Owner Guarantee - what it is, and how to make sure you're covered under it.
- Pricing & PaymentInformation about making payments and getting paid.
- CancellationsAll about the Cancellations policy and how to go about cancelling a rental.
- GeneralWhat is Fat Llama? How does it work? How can you contact us?
- VerificationAll about verifying your documents to be allowed to rent safely and securely.
- ResolutionsHas something gone wrong in your rental? Our Resolutions team are on the case.
- Account TroubleshootingCommon issues, and where to report a bug!
- Buying & SellingWhat happened to Fat Llama's buy and sell function?
- RuckifySome helpful information if you've come to Fat Llama from Ruckify in Canada.