Cancellations Policy
For Renters Cancelling a rental: There’s a 48-hour cooling off period in which you’ll be fully reimbursed if you cancel a rental you’ve booked. Please note that if you book a rental within 48 hours of the rental start date (e.g. if you book a rental for on Monday evening for Wednesday morning), then this cooling-off period does not apply. If you cancel after the 48-hour cooling off period, but sooner than 48 hours before the rental start date, you’ll incur a fee of 40% ofPopularHow do I cancel a rental?
For Owners How do I decline a pending rental request? Head to the ‘Lending’ tab of ‘My rentals’ on your Dashboard. Click on the relevant rental and then click ‘Cancel request’. How do I cancel a rental offer before it’s been accepted by the Renter? Click on the trash icon in the top right corner of the offer box within the messaging tab. How do I cancel a rental request that I’ve already accepted? Once you've made the RFew readersCancellation Policy for Owners
Cancellations from your end: There’s a 48-hour cooling off period in which you’ll be fully reimbursed if you cancel a rental you’ve booked. Please note that if you book a rental within 48 hours of the rental start date (e.g. if you book a rental for on Monday evening for Wednesday morning), then this cooling-off period does not apply. For rentals booked within 48 hours of the start of the rental, you will have a 3-hour cooling off period, to give yourself and the owner theFew readers