• How and when do owners get paid?

  When do I get paid? When you rent out an item, we'll send you the due amount within 24 hours of the start date of the rental. This will normally hit your account about 3-4 working days after the start date of the rental. How do I get paid? We'll send you your owner earnings via direct transfer. Payments are run through our secure payments provider, Stripe. When you accept your first rental, we'll send you an email asking you to upload your bank account details. Are my earPopular

• How much does it cost to rent on Fat Llama?

  To help operate the Fat Llama platform, we charge a service fee on all transactions of 25% from the owner and 25% from the renter. In numbers, that means that if an item's listed at £/$100/day, the renter pays £/$125 and the owner earns £/$75. These service fees are paid automatically as part of your transaction. There is a £/$5 minimum renter service fee per transaction. This means that, for example, if you are renting an item for £/$10 with a 25% fee of £/$2.50, an additional £/Few readers

• How does payment work for renters?

  When do I submit my details? When you request to rent an item, we’ll ask you to submit your payment details. What are the accepted payment methods? You can pay by credit or debit card. Sadly, we can’t accept pre-paid cards. When will the money be taken from my account? When you request to rent an item, we’ll authorise the payment amount in your account, to make sure you have enough funds for the rental. This is basically a hold of funds on your account - the specifics of howFew readers

• VAT

  If you would like to charge VAT on your rentals you will need to include it in the rental price you set. You can use the description to give any details such as whether VAT is included in the price, or what your VAT number is. If you wish to  provide the renter with an invoice directly to show the breakdown of rental fee and VAT, you can give them a physical invoice when they pick up the item. We are an intermediary between the renter and the owner so cannot offer any VAT or tax advice. HoweveFew readers

• Verifying your earnings account

  When you rent something on Fat Llama as an owner, we transfer your earnings to your account using our payment provider, Stripe. If the volume of your owner earnings increases significantly, Stripe might ask you to further verify your identity. These requirements come from our regulators and financial partners, and are intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimFew readers

• How do I change my payment details?

  The next time you make a rental request, just click the “add card” button, and you’ll be able to change your payment details. Please note that we don’t accept pre-paid cards.   Useful links: How do I change my email address or phone number? How do I change my profile picture?Few readers