Articles on: Resolutions

What are the Owner requirements?


Be respectful, clear and prompt in your communication with Renters.

Be respectful in your communications with Fat Llama staff.


Supply the item as described on your listing page

Ensure to abide by the criteria set out in the Owner Guarantee

Take photos and videos of your item, presenting it’s functionality within 24 hours pre and post rental

Ensure to confirm collection/return addresses and times with Renter in advance

Please note that failure to comply with certain requirements may result in a formal warning, temporary suspension from the platform, or permanent account removal.

Updated on: 13/02/2023

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