How to take time-stamped evidence?
Fat Llama requires owners and renters to show evidence of the condition of an item they own or are renting 24 hours prior to and post rental. This is one of the requirements listed in our Owner Guarantee.
In order to evidence the condition of your item before a rental, you need to take timestamped photos of your item no more than 24 hours before the start of the rental.
Here’s how:
Smartphone. Timestamps are automatically encrypted on most smartphone camera photos/videos.
App. If your phone doesn't take timestamped photos/videos, we recommend downloading Timestamp Camera Basic.
Mac. To view timestamp information, click Tools > Show Inspector on the original file.
_Please take a look at the examples below:_
IOS
Android
Mac
Tip: Taking a screenshot of the evidence will allow the date to be shown.
Please email: resolutions@fatllama.com if you have any questions.
In order to evidence the condition of your item before a rental, you need to take timestamped photos of your item no more than 24 hours before the start of the rental.
Here’s how:
Smartphone. Timestamps are automatically encrypted on most smartphone camera photos/videos.
App. If your phone doesn't take timestamped photos/videos, we recommend downloading Timestamp Camera Basic.
Mac. To view timestamp information, click Tools > Show Inspector on the original file.
_Please take a look at the examples below:_
IOS
Android
Mac
Tip: Taking a screenshot of the evidence will allow the date to be shown.
Please email: resolutions@fatllama.com if you have any questions.
Updated on: 13/02/2023
Thank you!