Articles on: Rentals

How to Arrange Handover and Return

To arrange the handover and return of the rental item, follow these steps:



Agree on a Pickup Time: Communicate with the owner or renter to agree on a convenient pickup time. The easiest way to do this is through Fat Llama's built-in messaging system.

Default Pickup Location: The booking includes an address, which serves as the default pickup location unless you agree on a different spot.

Creative Solutions: If coordinating a time is challenging, consider creative solutions. Some users place the rental item in a lockbox with a code on their property, or you could meet on the way to or from work. The key is to reach an agreement and ensure the item is completely secure.

Return the Item: Return the rented item at the agreed-upon time and location. Typically, this is in the evening on the last day of the rental, often at the same place where it was picked up.

Adhere to Agreements: It’s crucial to adhere to the agreements made with the other party. The owner is entitled to payment for the entire rental period, so if the renter returns the item late, the renter will need to pay for the extra time unless another arrangement has been made.

Updated on: 20/06/2024

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